dsbbkn da lme xkuar wind0w sh0pping s0 ari nie
we all 1 family kuar...
nk kate lme bkn r lme mne pn...
mnggu lps kuar gak cume ari bkerje je xkuar
c0z masing2 busy bkerja...
ari nie we all cadang nk gie sh0pping mall
dkt dgn my sis pny tmpt keje yg bru...
s0 smp je 0f c0urse first thng cri restaurant,lapar babe.
kuar pn da pukul bpe n smp pn da pukul bpekn...
time f0r dinner...
s0 we all cadang nk mkn kt restaurant a**** (bkn name sbnr).
smp je kne bratur c0z
ramai 0rg,tmpt die kecik,pekerja plak smua p'uan n sikit...
0k xpe kami paham...
die amek 0rder kt luar dulu
pastue ble cust0mer da abes mkn bru dpt duduk plak.
we all pn tnggu.dpn we all de 2 family tgh bratur...
kini giliran we all plak,
we all 0rder n we r lucky c0z
xpayah tnggu lme trus dpt tmpt duduk.
tnggu pny tnggu,tgk 0rg laen plak yg bratur.
we all duduk dkt dgn pintu c0z
my mum naek wheelchair n my nephew naek kiddy ride.
pelayan kt restaurant tue suh letak kiddy ride tue kt luar n i said "n0,i d0n't want.klu ilang spe nk byr?
i nk letak sini gak."
kiddy ride tue klu ilang kene byr rm2000 n
xde r dlm atau mngnggu 0rg laen nk jln pn.
die wat muke trus bla.
dtg ag 1 pelayan antar air mnuman we all n at d same time we all mntk baby chair f0r my little cute niece,
die bg dgn wat muke just b'c0z
we all xnk letak kiddy ride kt luar.
0rg yg blkng we all da dpt tmpt duduk n
die da bg pnggn yg we all nie xdpt pe2 mlaenkn air je.
0k xpe,actually i da nk gie tny but my mum st0p.
naseb baek de my mum.xnk mlawan,i dgr dulu ckp my mum.
smntara mngnggu de 1 m0ther dgn ank kecik sebaya dgn my nephew nk sgt naek kiddy ride.
my nephew xbg mnangis2 dye.
i dukung n pujuk bg r kwn pnjm jap.
lps tue mak dye trus bla tnpa ckp thank u pn kt my family bg ank dye pnjm kiddy ride my nephew.
smp i kene cekau dgn my nephew sbb bdk kecik tue pnjm jap kiddy ride dye.
kiddy ride tue xsberapa but at least say sumthng
ble 0rg da wat baek.
alth0ugh dat is n0t d issue but
0rg melayu kte nie xde adab atau da xreti bradab ag?
lme sgt,my sis da xtahan die xnk mara s0
die ckp we sh0uld g0.
"i d0n't want t0 pay with dis kind 0f service"
i g0 pers0nally t0 the manager.
i asked "u r the manager is it?she said yes.
i want the name 0f that lady.her name is a*****.
is dis y0ur service?very bad!i d0n't want t0 pay.
i 0nly get drinks.its 0k if sl0w but
n0t the service fr0m the rude waitress.
i'm g0nna put dis issue in d newspaper.
n i walked away.
servis restaurant tue btul2 mngecewakn.i kn0w u all busy n penat i paham,
even i xmntk pe2 pn u nk kuang ajar dgn cust0mers npe...
nie ke care yg u all belajar mse bkerja?
care mlayan cust0mer.
very dissap0inted!!!
t00 much!!!
we all prgi restaurant laen plak restaurant b*****
0k but a bit bla bla bla...
c0z waiter n waitress kt restaurant nie plak tgh brgad0 mse we all dtg s0 dye0rg xde m00d nk layan cust0mer.
even cust0mers laen pn nmpk dye0rg gad0 n trpksa amek 0r gie sndiri kt kaunter n amek pe yg nk.
de 1 cust0mer tue dye ckp air dye de sumthng waitress tue dtg amek n wat muke ble bla.
lme we all tnggu utk dye amek 0rder,
last i pnggil then we all ckp
we all nk 0rder cake dulu mkn later.
then waitress tue ckp 25 minit kene tnggu,
my sis ckp its 0k as l0ng service is 0k.
dye jwb sbb pekerja kurang s0 lmbt.
pekerja kurang xkn cust0mer nk t0l0ng pikirkn cam ne nk s0lve the pr0blem.
mlaenkn cust0mer paham n brsabar tp
xkn nk amek 0rder pn nk kene tnggu smp 1 jam bru nk amek 0rder just b'c0z
paling teruk u all gad0 bkn sbb pekerja kurang pn.
pe yg i nmpk pekerja bahagian dpn xwat pe2 pn kt tmpt dye.
my sis nk wat susu f0r her daughter s0
we all paham keadaan dye0rg,
my sis pn prgi dapur sndiri mntk air panas.
my sis ckp dye bkn wat keje pn d0k
brbual gelak2 rpenye dgn waiter laki kt situ.
wat kind 0f pe0ple i met t0day.
dat waiter yg gad0 td really makes pe0ple
fell bad ab0ut the restaurant.
t0day was really can't believe its happen t0 me n my family.
dis 2 famous restaurant are my family's fav0urite restaurant.
we l0ved t0 g0 n eat at the restaurant.
spnjng idup dis 2 restaurant never dissapointed us
but t0day really2 bad.
0rg skrg nie da xreti bradab atau kurang didikan bradab?
susah sgt ke nk senyum atau bradab n layan cust0mer?
mlayan cust0mer mrupakn tugas s'0rg pelayan.
senyuman mrupakn 1 amalan mulia.
antara prkara nie pe yg susah sgt nk wat?
penat?b0san?gad0?tensi0n?
xde keje yg xtensi0n,penat,gad0 atau b0san.
smua keje sme.
klu nk keje senang jd manager yg d0k kt umah je.
manager d0k kt umah pn still susah sbb nk kene pikir pasal c0mpany dye turun atau naek.
manager pe yg d0k kt umah senang lenang?
manusia...manusia...
first,
cust0mer is alwayz rite.
sec0nd,
smile whether u r tired,in a fight 0r watever c0z
dat is ur j0b.
u r the 0ne wh0 asked f0r dat j0b s0
u like it 0r n0t u have t0 d0 it.
later u can talk behind 0r bad.
"senyum adalah 1 sedekah dlm islam"
tak pyh p lg restoran camtu. bikin pns je..
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